Skin Educator

A pioneer of experience-led, science-forward skincare destinations that transform your everyday. Our immersive locations (Fig Bars) offer an innovative range of 30-minute, best-in-class technology-driven facial treatments and medical aesthetics injections. Tailored by trusted medical professionals, delivering natural-looking results. Alongside a curated assortment of skincare products.

We are looking for a Store Manager who will implement our growth strategies to achieve sales goals and optimize profitability; oversee all aspects of the retail program, leading the current store guest experience, treatment, operations, and merchandizing teams to develop an engaged group of incredible people.

You are a visionary leader with excellent communication & project management abilities who is as passionate about achieving results as they are developing their people. You will manage the retail/service teams and work closely with internal teams across departments.

This is a great opportunity for someone who wants to be part of a growth company.

We are looking for someone who has:

7+ years multifaceted retail or hospitality management experience, including Canadian store operations
You are passionate about experience first, and you deeply care for the consumer
You are a retail expert who can grow and operate the brick-and-mortar revenue channel and deliver on profit goals
Demonstrable success operating single / multiple units
Demonstrable success improving existing store performance with clear articulation of actions taken and resulting metrics
You bring a strong background in hands-on store management, with skincare and hospitality a preferred requirement
Growth mindset with ability to balance focus on current business with expansion initiatives
Analytically strong, with experience implementing strategy and financial models to optimize stores, testing and iterating to deliver results
Experience creating short and long term strategy in a fast paced dynamic environment
Player-coach leadership ability with focus on critical thinking and problem solving skill
Highly detail-oriented, excellent organization, communication and people management skills
A highly analytical decision maker with the ability to balance creative vision with data-supported performance plans

What a day as the Fig Bar Manager might look like:

Implement retail strategies to drive top-line growth and bottom-line profitability
Analyze and assess business to identify opportunity; implement measure and iterate to continuously improve
Continually develop playbook and processes to develop high performing team
Drive retail operational excellence and standards across all roles
Build, develop and lead high performing teams that exceed targets across differing functions of the Fig Bar
Implement marketing + community  initiatives based on prescribed frameworks
Host brand training activations with guests and team members
Work with the Creative team to ensure retail operations are meeting Formula Fig brand standards
Oversee workforce management and scheduling for your Fig Bar

What we offer:

Competitive salary
Facial perks
Stingers perks
Fig Shot perks
Product discount
Ongoing training program
Growth opportunities

At Formula Fig, we believe that our people are at the forefront of our brand – every team member will make a meaningful contribution to our growing company.

Fig provides equal employment opportunity (EEO) to all employees and applicants for employment.  We believe in providing an inclusive workplace where all individuals have the opportunity to succeed.

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